Payment of Services

WHAT THINK OUR CLIENTS?
96,16% describe as Very Good or Good our services of Hosting.
94,5% would recommend our relative or friendly services.
82,4% of the new clients of year 2017 arrived by recommendation.

The note average that we obtained was of 6,2 (scale from 1 to 7)

Source: Annual survey of satisfaction to the client 2017 shipment to more than 22,500 users.

Service of quality hosting
The advantages of Prism-Web that nobody but offers:

Only in with Certificate Quality ISO

Service of quality hosting
We are the only company of hosting in and Third in Latin America in obtaining this certification of Quality on watch.

First in giving to telephone support the 24 hr.

Service of quality hosting
Prism-Web only offers a service of support the 24 hours of the day via telephone, system of Chat and Ticket of attention, every day of the year.

Uptime REALLY certificate

Service of quality hosting
The time that our servers operate with normality is measured by the CentinelaWeb company. We are the only company in having this external certificate.

Security of datacenter and servers

Service of quality hosting
Only company of Latin America in being to partner official of Area 1 (www.area1.com), one of the important companies but of security at world-wide level.

We are neutral carbon from year 2010

Service of quality hosting
Prism-Web is the first company of hosting in Latin America in neutralizing its carbon track. In addition we counted on environmental policies in our facilities.

Real photos 100%

Service of quality hosting
All the photos that you find in our website, of our personnel, of our offices, servers and datacenter. We did not use any photo that is not real.

Filter of real Spam

Service of quality hosting
But of 85% of the national Spam Filter Mail is filtered directly by our servers thanks to our exclusive tool, unique specialized in the detection of Spam at National level.

Policy of open doors

Prism-Web, better hosting

All our clients can come to visit at any time our dependencies and Datacenter to know our work party and infrastructure.

Area of Intelligence and Development:
We count on an equipment of Development led by Alvaro Flaño and Tomas Ceruti, two civil Engineers of the Catholic University who work day to day to create unique tools in the national market and applications that not only they facilitate if not that improves all the services that we offer.

This equipment has created first system Anti-Spam focused in the an market (MailFilter). As well as the system MobilFooter and Wixloader that help to solve and to improve the interfaces of the websites of our clients.

In Prism-Web not only we put our effort in giving to the best attention Post Sale of the market

Permanent innovation

We create an area of new projects that is composed by Engineers dedicated in exclusive form to devise, to develop and to implement tools that improve the experience of the clients, or being solved problems who appear normally, adding new services that facilitate and improve navigation or, simply, adding security in all our services.

Some of the last tools and applications on which already the clients of Prism-Web in exclusive form count are: Mobile Footer, Filter Mail.

Service of Attention

Our intention is not only to sell a product to a client. We want to develop long term relations, since our clients are a spokesman of Prism-Web and for that reason we strived in giving to a service every day better. We make pursuit of all the tickets and asked for services of attention. We evaluate our personnel and we gave training to those who needs it. We are open to listen to the problems of the clients and is why we have channels so that they are possible to be communicated directly with our Management, in case it has a nonresolute problem. We want that you feel the difference of a service of excellence.

Real value of your money
When the real costs are compared, Prism-Web gives to you much more by your money.

To count on faster hardware, more intelligent software, to develop exclusive applications to optimize your Web and have supported of first category the 24 hours of the day, every day of the year, can cost some weights more, but we think that it is worth the pain to make that investment with us.